This Privacy Policy applies to the service “MOEMI” (hereinafter referred to as “MOEMI”) provided by Relic Co., Ltd. and governs the company's data collection, processing and use. Access to and use of MOEMI and the services provided on the website (collectively referred to as the “Service”) are subject to this Privacy Policy as set forth below.

All information collected by the company is subject to this Privacy Policy. However, the company may change and revise this Privacy Policy from time to time. If there are any significant changes to this Privacy Policy, the company will notify customers of the changes by posting them on the service or sending an email or other notification, and will also inform them of when the changes will take effect.

Scope of data protection The subject of data protection is personal data. Personal data is any data that can be assigned to an identified or identifiable natural person. This includes information such as names, addresses, email addresses and telephone numbers.

Collection, processing and use of personal data in response to requests Normally, it is possible to use the company's services without providing any personal information. The customer is under no obligation to visit the website or provide any personal information. If the customer does not provide any personal information to the company, it may not be possible to use individual functions of the service. Otherwise, there will be no impact on the customer. The collection of the user's personal data through the company's services is always voluntary, except in the cases listed below. It should be noted that there may be security flaws in data transmission over the Internet (such as communication by email). It is not possible to completely protect data from access by third parties.

The company collects, processes and uses the customer's personal data (provided by the customer to the company) to the extent necessary in each case when the customer makes a payment or registers an account with the company. Registration and conclusion of contract contact details. If the customer provides personal data for the purpose of contacting the company, the data will be used by the company as necessary for the purpose of each contact.

Marketing MOEMI may process and use the customer's personal data for marketing purposes, including sending emails containing general information and advertising (newsletters), based on the consent given by the customer. The customer may withdraw the declaration of consent given to the company in this regard at any time with effect for the future. If the customer wishes to opt out of receiving these emails from the company, please follow the instructions provided in the relevant email received from the company. This will allow the customer to opt out of receiving these types of email communication from the company. Furthermore, as long as the company uses the customer's personal data for marketing measures by post, for example, within the legally permissible framework, the customer can object to this use. In any case, the customer should contact the company.

Information provided to payment processors Payment for services is processed through Stripe, a third-party payment processor. Stripe is explicitly obligated to access the customer's personal data only for the purpose of making payments on our behalf and not to disclose or use the customer's personal data for any other purpose. The company does not store customer credit card information in its database.

Aggregate information The company may share the customer's information on an anonymous aggregate basis with affiliated or unaffiliated third parties. This information will not identify the customer as an individual. However, in some cases, these third parties may combine this aggregate information with other data they have about the customer or data they receive from third parties, which could identify the customer as an individual.

Data processing to enable use of the service. When the customer uses the company's services, the company collects data (usage data) necessary for the customer to use MOEMI. This includes the customer's IP address, data on the start, end and subject of use of the service, as well as identification data (e.g. login data for logging into secure areas). This data is used to provide and design the service according to the user's preferences. This data is always deleted when it is no longer needed and there is no obligation to store it. For information on the processing of pseudonymous usage profiles, please refer to the section “Pseudonymous usage profiles for advertising and market research (web tracking and analysis)”.

Data processing for devices When the customer uses the company's services, the company may collect information about the customer and the customer's devices (mobile devices, PCs, tablets, etc.) as described above in this statement. If the company collects any other personal data that is transferred as a result of the customer using the company's applications or accessing the company's services using any of the customer's devices, the company will obtain the customer's express consent in advance.

Data collected from other sources The company may, to the extent permitted by law, obtain additional information about the customer from third parties to supplement the account information. This may include demographic data and navigation data.

Cookies When the customer visits the company's services, information may be stored on the customer's computer in the form of a cookie. This section describes the cookies used by the company, why they are used and how the information they collect is handled. It also explains how cookies enable the company's services to function properly and why the customer may not be able to experience the full functionality of the services if the use of cookies is disabled. By visiting the company's services without changing your settings, the customer agrees to receive all cookies and other data collection tools. However, if the customer does not agree to the use of these cookies, they can change their cookie settings at any time. All companies or networks affiliated with the company have their own privacy policies and provide mechanisms for users to opt out of tracking and behavioral targeting through the ads themselves or through the opt-out mechanisms described in the “How to manage or delete cookies” section.

What types of cookies does the company use? The types of cookies used by the company and the company's partners in connection with the company's services can be divided into four categories: “cookies that are necessary for the company's essential purposes”, “performance and analysis cookies”, “advertising and tracking cookies” and “social media cookies”. The information below provides details of each category and the purposes for which the company and third parties set cookies.

  1. Cookies that are necessary for the company's essential purposes These cookies are essential to provide the customer with services. These cookies also support functions such as access to secure areas. Without these cookies, services requested by the customer, such as transaction pages and secure login accounts, cannot be used.
  2. Performance and analytical cookies The company uses performance/analytical cookies to analyze how the company's services are accessed, used and performed in order to provide a better user experience and maintain, operate and continually improve the services. For example, these cookies enable the following. a. to better understand visitors to the company's services, to improve and ensure the current highly relevant content b. to test different design ideas for specific pages, such as the home page c. to collect information about visitors to the company's services (such as visitors' locations and the browsers they use) d. to determine the number of unique users who visit the company's services e. to improve the services by measuring any errors that occur; and f. to conduct research and diagnostics to improve the delivery of the company's products.
  3. The company uses Google Analytics and many other analytics tools to understand how users engage with the company's services. These web analytics services use first-party cookies to track user interactions. In the case of the company, this is used to collect information about how visitors use the company's services. This information is used to compile reports and create features that help improve the services. The reports reveal trends in the use of the service without identifying individual visitors. In some cases, the user can opt out of being tracked by the software directly. For example, the user cannot opt out of the use of cookies on the company's services, but they can opt out of Google Analytics without affecting how the company's site is accessed. For details on how to opt out of Google Analytics for all services used, please see this Google page.
  4. Advertising and tracking cookies The company may allow third-party companies, including advertising companies (such as Google), to place cookies on the company's services. These cookies allow these companies to track and record the customer's activity on various sites that display advertisements, and to display advertisements that are likely to be relevant to the customer when browsing the Internet. These cookies store information about the content the customer is viewing, along with an identifier linked to the customer's device or IP address. These cookies also allow the company and third parties to know whether the customer has seen an advertisement or not, what type of advertisement it was, and how long ago the customer last saw an advertisement. This information is used for frequency capping purposes, to customize the advertisements that are displayed, and to measure the effectiveness of advertisements.